Privacy Policy
Thrive Finclub (A Unit of ICG Services Private Limited)
Corporate Office: Awfis, Mohan Estate, New Delhi – 110044
Thrive Finclub (“Company”, “we”, “our”, or “us”), a unit of ICG Services Private Limited, is committed to safeguarding the privacy and confidentiality of its clients, customers, partners, and website/app users. This Privacy Policy explains how we collect, use, disclose, and protect your personal and financial information in compliance with applicable Indian laws, including the Information Technology Act, 2000 and rules thereunder, and relevant guidelines from regulatory authorities such as IRDAI, SEBI, RBI, and other financial regulators.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, date of birth, gender, address, email ID, phone number, PAN, Aadhaar, and other KYC documents.
Financial Information: Income details, bank account information, credit/debit card details, investment records, and insurance policy details.
Professional Information: Occupation, employer details, and business-related data.
Sensitive Information: Health records, nominee details, and other data required for insurance/financial services.
Technical Information: IP address, device details, cookies, browsing history, and usage analytics when you access our website, mobile app, or digital platforms.
2. How We Use Your Information
Your information is collected and used for the following purposes:
To provide insurance, financial planning, investment, and advisory services.
To comply with legal, regulatory, and contractual obligations.
To verify your identity and conduct KYC checks.
To process transactions, payments, renewals, and claims.
To personalize services, offers, and communication.
For customer support, grievance redressal, and service improvement.
For marketing, promotions, newsletters, and updates (with your consent).
For data analytics, risk management, fraud prevention, and audit purposes.
3. Sharing and Disclosure of Information
We do not sell or rent your personal data. However, we may share information with:
Regulatory authorities (IRDAI, SEBI, RBI, etc.) as required by law.
Insurance companies, banks, NBFCs, AMCs, and financial institutions for service facilitation.
Technology service providers, data storage partners, and payment gateways.
Auditors, consultants, or professional advisors bound by confidentiality.
Government authorities, law enforcement agencies, or courts under applicable laws.
4. Data Security
We implement strict security practices, including encryption, firewalls, and restricted access, to protect your personal and financial data from unauthorized access, misuse, or disclosure. However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal and financial information only as long as necessary to:
Fulfil the purpose for which it was collected,
Comply with legal, regulatory, or contractual requirements,
Resolve disputes, and
Enforce agreements.
6. Your Rights
As a customer, you have the right to:
Access and review your personal information.
Request corrections or updates to your information.
Withdraw consent for non-mandatory data processing (e.g., marketing).
Request deletion of personal data, subject to legal and regulatory requirements.
7. Cookies and Tracking
Our website and mobile applications may use cookies and tracking tools to enhance user experience and analyze website traffic. You can manage cookie settings through your browser.
8. Third-Party Links
Our digital platforms may contain links to third-party websites. Thrive Finclub is not responsible for the privacy practices or content of such third-party platforms.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website/app with the “Last Updated” date. Continued use of our services indicates acceptance of the revised policy.
10. Contact Us
For queries, concerns, or to exercise your privacy rights, please contact:
Privacy Officer
Thrive Finclub (A Unit of ICG Services Private Limited)
Corporate Office: Awfis, Mohan Estate, New Delhi – 110044
Email: ceo@regentgroupindia.com
Phone: +91 9910994800